Deskom: customer support helpdesk for small and mid-sized teams

Deskom is a web application for customer support teams. It turns customer emails and live chat messages into tickets with a clear owner and due date, so a team can assign, answer and track every support request in one place. It includes automations, SLA targets, AI reply suggestions, a knowledge base and reports.

Sign in with Google is used only to create your Deskom account and sign you in; Deskom receives only your name and email address.

Deskom je helpdesk za male i srednje timove: mejl i chat poruke kupaca postaju tiketi sa jasnim vlasnikom i rokom, uz automatizacije, SLA, AI predloge odgovora, bazu znanja i izveštaje.